DJI CrystalSky 5.5" High-Brightness Monitor - Open Box
DJI CrystalSky 5.5" High-Brightness Monitor - Open Box
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What's In The Box
- CrystalSky Monitor ×1
- Intelligent Battery ×1
- Intelligent Battery Charging Hub ×1
- All essential items are included. *Open box item: some original packaging components may be missing, scratched, and/or dented*
Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
"Great Deal on Open Box Returns in Perfect Working Order"
This OPEN BOX product is in perfect working condition. Our qualified technicians have inspected this unit to ensure that it meets factory specifications and it includes all factory included accessories.
Product Feature:
ULTRA-BRIGHT
A maximum 2000 cd/m² of brightness means the CrystalSky monitor is more than four times as bright as typical mobile devices. On-screen details are clear and sharp, and colors are vibrant, giving the quality needed to fine tune image composition. A dedicated Sunlight Readability Enhancement mode is especially designed for processing the image in real-time to ensure more comfortable viewing under bright light.
* 5.5”/7.85” 1000 cd/m²; 7.85” Ultra Bright 2000 cd/m²
Resolution: 2048x1536 (7.85”) / 1920x1080 (5.5”)
CrystalSky does not support 1080p video transmission.
SMOOTHER VIDEO DISPLAY
The CrystalSky monitor uses optimized video decoding to decode video in real-time. Due to limitations in software access on smartphones and tablets, video decoding in other smart devices is less than ideal. When used to view photos or videos transmitted by the camera, problems can occur including video jitter, long latency and more. The CrystalSky monitor’s optimized decoder provides smooth, real-time video with minimal latency.
CUSTOMIZED SYSTEM AND DJI GO/DJI GO 4
A newly designed system removes unnecessary Android apps and services and is resistant to viruses and junk software. This ensures that the CrystalSky monitor is able to offer optimum performance at all times. Its embedded DJI GO/DJI GO 4 app provides full access to all DJI GO/DJI GO 4 features including aircraft parameter adjustment, camera control, footage management, and playback. Using offline maps, maps can be kept available even if going out of Wi-Fi reach.
POWER SUPPLY
A two cell 4920 mAh secondary external battery gives the CrystalSky monitor a longer operating time than comparable mobile devices. It supports quick charge, and controls its discharge rate well even in low temperatures. Used with the 7.85" and 5.5" screens, it can achieve a maximum operation time of 4-5 hours and 5-6 hours respectively.
DUAL SD CARD SLOTS
Equipped with dual Micro SD Card slots, the CrystalSky monitor’s storage can be extended, or footage recorded on a Micro SD Card can be played back directly on the monitor. It can also be used for footage backups. Using editors built in DJI GO/DJI GO 4, high-quality edits can be made quickly and instantly shared to social media.
The CrystalSky monitor supports H.264 and H.265 video decoding, allowing it to play back these files at 30 fps and 60 fps respectively. These videos can also be output through its HDMI port.
PORTS AND NETWORK
The CrystalSky monitor’s HDMI port allows up to 4K video to be output to FPV goggles and other display devices. Built-in dual band Wi-Fi means it can connect to Wi-Fi networks and Wi-Fi hotspots from mobile devices, and it is also compatible with 4G dongles and USB storage through its USB-A port.
When connected to the internet, the CrystalSky monitor gets easy access to system upgrades, livestreaming, photo or video sharing, data synchronization and more. File sizes are optimized as much as possible to minimize mobile data demands.
Onboard Micro USB and USB-C ports make it convenient to connect the CrystalSky monitor with a remote controller or other devices.
EXTREME TEMPERATURE OPTIMIZED
Most smart devices are designed to operate in common temperature ranges. The CrystalSky monitor's external battery has been designed for more extreme temperatures. It is able to operate in as low as -4°F (-20°C) and, with its internal cooling system, functions normally in temperatures as high as 104°F (40°C).
DJI AERIAL SYSTEM COMPATIBILITY
The CrystalSky monitor can quickly connect to the Inspire series, Phantom 4 series, Phantom 3 series (Phantom 3 Professional, Phantom 3 Advanced), Matrice series, and Osmo series (except the Osmo Mobile) over Wi-Fi or via a remote controller USB port, depending on your specific product.* Also, CrystalSky easily attaches to the Cendence remote controller without an additional mounting bracket.
