Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Description

"Great Deal on Open Box Returns in Perfect Working Order"

This OPEN BOX product is in perfect working condition. Our qualified technicians have inspected this unit to ensure that it meets factory specifications and it includes all factory included accessories.

Equipped with an uprated Micro 4/3 sensor, the Zenmuse X5S has a dynamic range of 12.8 stops with a much improved signal to noise ratio and color sensitivity than the X5R. It supports up to eight standard M4/3 lenses (including zoom lenses) with focal lengths ranging from 9mm-45mm (equivalent to 18mm-90mm on a 35mm camera), allowing more creative flexibility. The new CineCore 2.0 image processing system on the Inspire 2 makes the Zenmuse X5S capable of capturing 5.2K 30fps CinemaDNG video and Apple ProRes video as well as 4K 60fps using H.264 and 4K 30fps using H.265 (both at 100Mbps). Continuous DNG burst shooting at 20fps with 20.8MP images is also supported. The Zenmuse X5S was designed to keep pace with the rigors of high-end professional aerial imaging.

INSPIRE 2 AERIAL IMAGING

Compared with the Inspire 1, the Inspire 2 utilizes an innovative structure that separates the CineCore 2.0 image processing system from the camera and places it inside the aircraft. This means that the sensor and optical system are detachable and easily connected using a newly designed quick-release connector. Designing the camera system in this way effectively protects the sensor from magnetic interference originating from the processor. It also allows a range of lightweight camera units to be connected as required by different scenes. The uprated M4/3 sensor - and support for interchangeable lenses - allows the Zenmuse X5S to capture high resolution images of incredibly high quality, when combined with the extraordinary CineCore 2.0 image processing system.

IMPROVED MICRO 4/3 SENSOR

The onboard Micro 4/3 sensor has been upgraded, significantly improving image quality. With a pixel size of 3.4 micrometers, this 20.8-megapixel sensor captures more detail than the previous sensor. It has 12.8 stops of dynamic range as well as a better signal to noise ratio and color sensitivity than the X5R, allowing it to create clear, low noise images in low light environments.

ARRAY OF COMPATIBLE LENSES

Since it uses a standard Micro 4/3 mount, the Zenmuse X5S now supports up to eight professional lenses with focal lengths ranging from 9mm-45mm (equivalent to 18mm-90mm on a 35mm camera), providing more creative control over the final look of a shot.

  • Olympus M.Zuiko 12mm/2.0
  • DJI MFT 15mm/1.7 ASPH
  • Olympus M.Zuiko 17mm/1.8
  • Panasonic Lumix 15mm/1.7
  • Olympus M.Zuiko 25mm/1.8
  • Panasonic Lumix 14-42mm/3.5-5.6 HD
  • Olympus M.Zuiko 45mm/1.8
  • Olympus M.Zuiko 9-18mm/4.0-5.6

HOLLYWOOD-GRADE VIDEO

Using CineCore 2.0, the Zenmuse X5S records video at a maximum resolution of 5.2K/30fps in CinemaDNG 12bit, 5.2K 30fps Apple ProRes 422 HQ and 4K 30fps Apple ProRes 4444 XQ (no alpha). Additional recording options include video in 4K/60fps using H.264 or oversampling video in 4K/30fps using H.264/H.265, both with a bitrate of 100Mbps.

FAST, EFFICIENT WORKFLOWS

The DJI CINESSD card (PCIe3.0 NVMe SSD support) and a highly optimized FAT32/exFAT file system, allows Zenmuse X5S footage to be transferred directly through the DJI CINESSD STATION card reader to a computer at high speeds without any additional software. Footage also supports the DIT standard. CinemaDNG or Apple ProRes workflows can be used for post-processing.

LOSSLESS IN-VIDEO SINGLE AND BURST PHOTO CAPTURE

Using only the Micro SD card, 20.8MP stills can be captured at 14fps in Burst Mode in JPEG+DNG. Using the DJI CINESSD opens up 20fps continuous DNG Burst Mode with a maximum image resolution of 20.8 megapixels. Stills can also be taken during video recording without interruption.

ENHANCED CAMERA STABILIZATION

Stabilizing the Zenmuse X5S is a highly optimized 3-axis gimbal with pinpoint-precise motor rotation with a control accuracy of +/-0.01 degrees powered by a dedicated processor. Rather than rely on electrical slip rings - as is common with many gimbals - the Zenmuse X5S uses a unique mechanically limited design and concealed wires to ensure more stable data transmission and greater durability. Vibration is eliminated using three damping balls and a lightweight damping board, creating seamlessly smooth video. 360 degrees rotation remains possible through gimbal rotation and smooth aircraft yaw. Stable, smooth footage can be captured even when using a 90mm lens.

LONG-RANGE CAMERA AND FOCUS CONTROL

Take control over every camera setting from afar, including focus, aperture, and format, directly in the DJI GO app. Precision control also extends to focus, with DJI GO and the optional DJI Focus, offering focus control across the entire transmission range. Using DJI Focus, no additional cables or motors are needed and new Lightbridge technology sends all signals as far as 4.3mi (7km) away.

Technical Specifications

CAMERA
Sensor - CMOS, 4/3"; Effective Pixels: 20.8MP
FOV - 72 degrees (with DJI MFT 15mm/1.7 ASPH )
Photo Resolutions - 4:3, 5280x3956; 16:9, 5280x2970

Video Resolutions

 

  • CinemaDNG
    • 5.2K: 5280x2970
    • 23.976/24/25/29.97p,12-bit,up to 4.2Gbps
    • 5.2K: 5280x2160
    • 23.976/24/25/29.97p,12-bit
    • 4K: 4096x2160,3840x2160
    • 23.976/24/25/29.97/47.95p,12-bit,up to 3.6Gbps
    • 4K: 4096x2160,3840x2160
    • 50/59.94p,10-bit
  • ProRes
    • 5.2K: 5280x2160
    • 23.976/24/25/29.97p,10-bit,422HQ@1.8Gbps
    • 4K: 3840x2160
    • 23.976/24/25/29.97p,10-bit,422HQ@1.3Gbps
    • 4K: 3840x2160
    • 23.976/24/25/29.97p,10-bit,444HQ@2.1Gbps
  • H.264
    • C4K:4096x2160
    • 23.976/24/25/29.97/47.95/50/59.94p @100Mbps
    • 4K: 3840x2160
    • 23.976/24/25/29.97/47.95/50/59.94p @100Mbps
    • 2.7K: 2720x1530
    • 23.976/24/25/29.97p @80Mbps 47.95/50/59.94p @100Mbps
    • FHD: 1920x1080
    • 23.976/24/25/29.97p @60Mbps 47.95/50/59.94p @80Mbps 119.88p @100Mbps
  • H.265
    • C4K: 4096x2160
    • 23.976/24/25/29.97p @100Mbps
    • 4K: 3840x2160
    • 23.976/24/25/29.97p @100Mbps
    • 2.7K: 2720x1530
    • 23.976/24/25/29.97p @65Mbps 47.95/50/59.94p @80Mbps
    • FHD: 1920x1080
    • 23.976/24/25/29.97p @50Mbps 47.95/50/59.94p @65Mbps 119.88p @100Mbps

Photo Formats - DNG,JPEG,DNG+JEPG
Video Formats - RAW,ProRes,MOV,MP4
Operation Modes - Capture, Record, Playback
Still Photography Modes - Micro SD: Single shot, Burst Shooting: 3/5/7/10/14 frames, Auto Exposure Bracketing, 3/5 bracketed frames at 0.7EV bias, Timelapse; SSD: RAW Burst Shooting: 3/5/7/10/14/20/infinite frames

Exposure Mode - Auto, Manual, Shutter, Aperture
Exposure Compensation - +/-3.0 (1/3 increments)
Metering Mode - Center-weighted metering, Spot metering (area option 12x8)
AE Lock - Supported
Electronic Shutter Speed - 8-1/8000s
White Balance - Auto, Sunny, Cloudy, Incandescent, Neon Custom (2000K-10000K)
ISO Range - 100 - 6400 (Video); 100 - 25600 (Stills)
Video Captions - Supported
Anti-Flicker - Auto, 50Hz, 60Hz
PAL/NTSC - Supported

GIMBAL
Angular Vibration Range
- +/-0.01 degrees
Mount - Detachable
Controllable Range - Tilt: +30 degreesto -90 degrees, Pan: +/-320 degrees
Mechanical Range - Tilt: +50 degreesto -140 degrees, Pan: +/-330 degrees, Roll: +90 degrees to +30 degrees
Max Controllable Speed - Tilt: 90 degrees/s, Pan: 90 degrees/s

ENVIRONMENTAL
Operating Temperature
- 14 - 104 degrees Farenheit (-10 to 40 degrees Celsius)
Storage Temperature - -4 - 140 degrees Farenheit (-20 to 60 degrees Celsius)