Samsung HW-Q990B 11.1.4ch Soundbar Dolby Atmos/DTS:X and Rear Speakers (Refurbished)
Samsung HW-Q990B 11.1.4ch Soundbar Dolby Atmos/DTS:X and Rear Speakers (Refurbished)
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What's In The Box
- Samsung HW-Q990B Soundbar with Wireless Dolby Atmos (2022) Refurbished
- Wireless Rear Speaker Kit
- Remote Controller
- HDMI Cable
- Wall Mount Kit
- Rubber Foot
- Refurbished Warranty
Free Shipping
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FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
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United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
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- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
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For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
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- Opened packages of Apparel, Bedding or Linens
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- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Details
World’s first built-in wireless Samsung Smart TV-to-soundbar Dolby Atmos connection - Wireless Dolby Atmos
Object-based audio formats Dolby Atmos now incorporated wirelessly for the first time with Samsung Soundbar. Experience the synergy effect created by the ultimate 3D sound from Dolby Atmos content and Samsung Soundbar - all without any cables.
Product Highlights:
Wireless Dolby Atmos: World's first Dolby Atmos surround sound connected wirelessly
True 11.1.4ch Sound: Unrivaled surround sound that envelopes you
Q-Symphony: TV and Soundbar orchestrated in perfect harmony
SpaceFit Sound+: Sound calibrated for your space to perfection
Up-firing rear speakers included: Sound projects above and around you with wireless up-firing rear speakers
Product Features:
True 11.1.4ch Sound
With 11 front and surround channels, 1 subwoofer channel, and 4 up-firing channels, you get true 11.1.4ch sound. Designed and tuned by Samsung Audio Lab, the surround sound formed by the dedicated channels on the sides and in the corners makes you feel one with the story.
Q-Symphony
This Soundbar syncs with your Samsung TV, together creating immersive sound. It combines and enhances sound through the soundbar's front, side, and up-firing speakers as well as the TV's speakers, giving you a new level of acoustic immersion so you can experience content like never before.
SpaceFit Sound+
SpaceFit Sound+ fuses the heightened clarity and immersive audio of SpaceFit Sound with the optimized bass of the Auto EQ subwoofer. Stunning sound fine-tuned for your space.
Auto EQ
The included subwoofer automatically calibrates to provide any space with powerful bass.
Up-firing rear speakers included
Adding a vertical element for three-dimensional sound, the included 4.0.2ch Samsung Wireless Up and Side firing Rear Speakers reflect sound off the ceiling to deliver breathtaking overhead audio — giving you the experience of the theater right in your home.
Samsung Audio Lab
Tested and tuned at the California Audio Lab, where our world-class audio engineers apply the advanced acoustic technologies to give you perfectly balanced, room-filling sound.
Bixby Voice Assistant & Cast Services
Control your Soundbar with your voice. Or stream music straight from your mobile devices. Just tap the AirPlay icon from your Apple device, or the Cast button from Chromecast-enabled apps.
Tap Sound
For the moments you want to enjoy your music on another level. When listening to your favorites on your phone, simply Tap it on the soundbar. The soundbar recognizes the device and seamlessly connects and plays the song you were listening to — but with incredible soundbar audio.
Adaptive sound
Samsung soundbar analyses the sound signal to automatically deliver optimized sound based on each scene. Adaptive Sound lets you hear voices clearly even on low volumes so even quiet conversations are heard.
Game Mode Pro
Brace yourself for a powerful, immersive gaming experience with subwoofers that enhance the scene and up-firing speakers that provide incredible surround sound. The soundbar automatically switches to Game Mode when you switch your TV to Game Mode to help you focus on playing, not setting up.
Active Voice Amplifier (AVA)
Hear on-screen conversations clearly, even among the noise. Active Voice Amplifier isolates and clarifies the dialogue in your favorite shows and movies while the soundbar picks up and raises voices, so you can simply sit back and follow the story.
HDMI eARC
HDMI eARC passes quality and lossless 3D surround sound formats, like Dolby ATMOS, from connected gaming consoles and UBD players through your TV to your Soundbar.
One Remote Control
You don’t need several remotes. Control key soundbar functions like power, volume, and even sound effects with the Samsung TV remote — right from your TV.
Wireless TV Connection
Sync your Soundbar to your TV without any wires or plugging in. Use your choice of Wi-Fi or Bluetooth to connect in just a few steps so you can make your TV time even more enjoyable with Soundbar's cinematic sound.
Product Specifications:
General Feature
Number of Channel - 11.1.4
Number of Speaker - 22
Decoding Format - AAC, MP3, WAV, OGG, FLAC, ALAC, AIFF
Speaker
Subwoofer Type ( Active / Passive / Wireless, Bulit-in ) - Wireless
Center Speaker - Yes
Up-firing Speaker - Yes
Side-firing Speaker - Yes
Wide Range Tweeter - Yes
Wireless Rear Speaker Included - Yes
Audio Feature
Active Voice Amplifier - Yes
SpaceFit Sound - SpaceFit Sound+
Dolby - Dolby ATMOS,Dolby True HD,Dolby Digital Plus,Dolby MAT(*ATMOS Music)
Sound Modes - Surround Sound Expansion,Game Pro,Adaptive,Standard
Hi-Res Audio Decoding - Yes
Video Feature
4K Video Pass - Yes
HDR - HDR 10+
Connectivity
HDMI In - 2
HDMI Out - 1
HDMI ARC - Yes (eARC)
HDMI CEC - Yes
Optical In - 1
Bluetooth - Yes
Bluetooth Codec - SBC
Bluetooth Multi Connection - No
Wi-Fi - Yes
USB Music Playback - No
One Remote Control - Yes
Bluetooth Power On - Yes
Special Feature
SmartThings App - Yes
Q-Symphony - Yes
Tap Sound - Yes
Bixby - Yes
Chromecast - Yes
Spotify Connect - Yes
AirPlay2 - Yes
Voice Feature
Works with Google - No
Alexa - No
Dimension & Weight
Net Dimension (Main Speaker) (WxHxD) - 1232.0 x 69.5 x 138.0 mm
Net Dimension (Rear Speaker) (WxHxD) - 129.5 x 201.3 x 140.4 mm
Net Dimension (Sub Woofer) (WxHxD) - 220.0 x 413.0 x 410.0 mm
Gross Dimension (WxHxD): One Packing - 1309.0 x 595.0 x 277.0 mm
Net Weight (Main Speaker) - 7.7 kg
Net Weight (Speaker) - 3.4 kg
Net Weight (Sub Woofer) - 11.7 kg
Gross Weight (One Packing) - 28.2 kg
Power
Stand-by Power Consumption (Main) - 0.5W
Stand-by Power Consumption (Rear) - 0.5W
Stand-by Power Consumption (Subwoofer) - 0.5W
Operating Power Consumption (Main) - 41W
Operating Power Consumption (Rear) - 19W
Operating Power Consumption (Subwoofer) - 32W
Free Voltage - Yes
Energy Star - No
Accessory
Remote Controller - Yes
Wall Mount Bracket - Yes
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