Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Description

OPEN BOX CONDITION DESCRIPTION

 

This OPEN BOX product has been inspected by our qualified in-house technicians to ensure 100% working condition & with all original accessories. It may contain minor cosmetic scratches or imperfect packaging. Returns will only be accepted if found defective. Please contact us with any questions before placing your order for further assistance.

Peace of mind, no matter where you are.
Is everything at home okay? Did I leave the garage open? Are the kids home from school? With the Amcrest ProHD camera, you can be in two (or more) places at once. Check-in on the things you care about - from anywhere.

Everything you've wanted in a security camera.
No monthly fees. Pan and tilt, two-way audio, motion detection, night vision, 4 hours of free cloud storage, and a lot more. This is the camera you've been waiting for.

Get set up quickly and easily.
The ProHD camera comes with a QR code on the bottom that can be scanned with a mobile device using our free Amcrest View app (available on iOS/Android/Kindle). Say bye-bye to traditional, complex setup processes that require you to have a degree in networking. The ProHD can be quickly and easily set up by anyone on Wi-Fi, using a mobile device. Instantly see live video using your computer, tablet, or phone from anywhere.

Experience true HD in 1080p
Featuring a Sony image sensor and Ambarella processor, the Amcrest ProHD camera streams in crisp, 1080p video quality. Soak in the vivid colors and rich imagery provided by a full 1920 x 1080p resolution at 30 frames per second (FPS). No need to strain your eyes, lean in close, or play the guessing game when you have this level of detail.

4 Hours of Free Cloud Storage
With Amcrest Cloud, you can login from a computer (PC or Mac), or use the Amcrest Cloud app on a mobile device to check on recorded footage. With an intelligent timeline display and intuitive interface, easily playback your recordings in seamless 1080p quality. Amcrest Cloud offers 4 hours of continuous recorded storage for free. You are never forced into paying subscription fees, and can start using our cloud service risk-free. Optional 7-day, 15-day, and 30-day storage plans are available for a monthly charge per camera.

Multiple Storage Options
In addition to Amcrest Cloud, the Amcrest ProHD camera can also record to a MicroSD card (not included), an FTP server, a NAS, onto your local computer, or to any Amcrest NVR (not included). We give you full control over how you want to use your camera, and never force you to use a specific solution. With the ProHD camera, you have full control over your recordings and can manage them however you'd like. For intelligent video storage and management tools, a Synology NAS is the perfect solution for comprehensive home surveillance while also serving as your own private cloud for managing multimedia, file sharing, and data backup.

Pan/Tilt with Enhanced Zoom
View an entire area with fluid 360-degree pan/tilt visibility and a digital zoom function that constantly enhances and sharpens your video. With a 90-degree viewing angle and the ability to move the camera from wherever you are, you'll always have complete control over what you're watching.

Talk and Listen with Two-Way Audio
Sometimes it's not enough to just see what's going on. The Amcrest ProHD camera allows you to be there with built-in two-way audio. The camera contains an embedded speaker and mic, and utilizes a state-of-the-art noise cancelling algorithm. Whether on your computer or smartphone, everything you say or hear will come through clearly and instantly, so you can talk and listen like you never left.

See in the dark up to 32 feet
Cutting-edge night vision technology allows you to get a crystal clear picture, even in total darkness. The ProHD camera has 12 IR LEDs which provide up to 32 feet of night vision. With the ability to light up an entire room at night, you'll never be in the dark again.

US Warranty and Lifetime Support
All purchases include Amcrest's 1-Year Domestic Warranty plus Lifetime Support, making our fully-featured, quality engineered ProHD camera one of the best values available for a security camera. Enjoy peace of mind knowing that if your ProHD camera ever stops working within a year of purchase, it will be replaced promptly from our headquarters based in Houston, Texas.

PRODUCT FEATURES

  • Stunning Full HD 1080P Video at 30fps. Record and Playback via local microSD Card, Amcrest or ONVIF NVR, FTP Upload, and Blue Iris. Amcrest Cloud Video Recording Service Available.
  • Quick WiFi Setup via iPhone or Android Smartphone using the Amcrest View App (Included). Seamlessly Stream Video and Two Way Audio Directly to Your Smartphone, Tablet, Apple Mac or Windows PC.
  • Remarkable Field of View with Super Wide 90 degree Viewing Angle, Remote Pan/Tilt, Intelligent Digital Zoom, and IR LED Night Vision Up to 32 feet.
  • Stay in Touch with Two Way Talk, Intelligent Motion Alerts, Email Alerts/Snapshots as well as Mobile and Web Apps (Safari, Firefox, IE Supported - Chrome Supported on Amcrest Cloud). Features Sony image sensor and Ambarella processor. All cameras CE and FCC certified with UL compliant, 10-foot power supplies. Full 1-Year US Warranty and Lifetime Support Provided Directly from Amcrest. Our support team is available at 1-888-212-7538
  • Please Note : This is a 2.4ghz supported camera and it does not support 5ghz networks. Kindly refer the Instructional Video and the User Manual before use.

TECHNICAL SPECIFICATIONS

Field of View - Wide 90 Degrees
Pan, Tilt, Zoom - Yes/Yes/Yes, with Intelligent Digital Zoom
Night Vision - Up to 32ft
Two-Way Audio - Yes: Built-in Mic/Speaker, and includes External Audio Jacks
Motion Alerts - Yes
Quick & Easy Setup - Yes
Cloud Recording - Optional - Free Trial includes 4 hours of Free Storage
Local Recording - FTP, NVR, MicroSD Card, Amcrest Cloud
Connection Type - Wired/WiFi (2.4gHz) - WEP, WPA, WPA2 Encryption
Video Resolution - Full HD: 1920x1080p, H.264 Compression