Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Details


 

The body of the Regal Pellet 500 is constructed from 2 mm (14 gauge) steel, has 625 sq.in. (4,032 sq.cm.) of primary cooking surface, 200 sq.in. (1,290 sq.cm.) secondary cooking surface and heavy-duty, cast iron cooking grids. That’s 250 lbs. of grill right out of the box. The WiFi- and Bluetooth®-enabled digital controller enables precise temperature control and the control panel’s large display is easy to read. This innovative product comes with a powerful auger, 22-lb (9 kg) capacity pellet hopper, removable grease management system, unique ash management system, deluxe rotisserie kit, 2 electronic meat probes, and base storage and side shelf.

Product Highlights:

22 LBS Hopper

865 SQ. IN. - Total Cooking Space

600F / 200F - Max/ Min Operating Temp

5 Piece Cast Iron Cooking Grids

Rotisserie Kit

Product Features:

Extra Thick Cast Iron Cooking Grids

The heavy cast iron cooking grids retain heat for unmatched searing power. The grids are reversible featuring two sides for added cooking versatility. One side is pointed for perfect steakhouse sear marks while the other side has grooves for continuous basting while slow cooking.

Deluxe Meat Probes

Two stainless steel electronic meat probes are included to help monitor the internal temperature of your food ensuring perfect results every time.

Smart-Touch Temperature Buttons

Broil King pellet grill digital controllers feature preset temperature buttons so you can quickly set your grill to the optimal temperature:

Smoke = 225°F

Roast = 350°F

Grill = 600°F

Premium Rotisserie Cooking

A premium rotisserie kit including stainless steel spit rod and forks with electric motor is included with all Regal Pellet grill models (Available as a separate accessory item for Baron Pellet grill models)

Large Steel Pellet Hopper

Large steel pellet hopper features 22 lbs. (Regal Pellet) or 18 lbs. (Baron Pellet) of pellet capacity ensuring that you can setup your grill to cook for hours. Integrated pellet clear out chute allows you to quickly and easily change the type of pellets you are cooking with or empty the hopper when the grill is not in use for extended periods of time.

Durable Auger with Powerful Motor

The heavy-duty solid core auger delivers more pellets to the burn pot without jamming. A powerful heavy-duty motor ensures consistent delivery of pellets.

Burn Pot Agitator

The burn pot agitator allows you to quickly sift ash out of the burn pot and into the ash tray, ensuring that your pellet grill will continue to perform at its best. Unlike most pellet grills, with the burn pot agitator there is no need to take the grill apart to vacuum excess ash out of the burn pot. Ash is quickly deposited into the removable ash tray that conveniently lifts out for easy clean up and disposal.

Grease Management System

The integrated grease tray is located separate from the burn chamber to ensure there are no accidental grease fires. It is also mounted within the grill body to keep out animals and pests. Easily removable and comes with disposable liners to make clean up a quick and easy process.

Product Specifications:

865 sq. in. / 5,580 sq cm total cooking space including porcelain-coated warming rack.

625 sq.in. / 4,032 sq.cm. primary cooking space.

Stainless steel spit rod and forks with electric motor.

Steel hopper holds up to 22 lbs of pellets.

Dial-design for easy and precise temperature settings.

Preset temperature buttons: smoke, roast or grill.

Two electronic meat probes.

Broil King® Pellet Grilling App.

2mm/14 gauge steel construction

Heavy-duty cast-iron cooking grids

Double-wall lid with oven-grade gasket

Durable steel cooking chamber

Sturdy auger with heavy-duty motor

Removable stainless steel drip tray.

Removable ash collector.

Removable hidden grease tray with disposable liners.

Burn-pot agitator for easy clean out.

Large diameter steel chimney with Roto-Draft damper

Removable stainless steel side shelf

Durable steel bottom shelf.

Stylish and durable stainless steel handle.

Four durable steel legs with two leg-levelers.

Two large 8"/20.3cm crack-proof wheels.

Integrated bottle opener on side shelf.

Durable high-heat paint finish (600C/1,000F)