Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Description

Introducing the LG TONE Free FP5

Free your sound with the LG TONE Free FP5-tune into premium audio and tune out the rest with Active Noise Cancellation. It reduces background noise, whether you’re on a plane, working out, or on public transportation. Plus, a contoured design fits to the shape of your ear for comfortable listening. *Based on internal testing using pink noise with Active Noise Cancellation feature turned on and off. Active Noise Cancellation feature must be manually turned on. *Based on internal testing using pink noise with Active Noise Cancellation feature turned on and off. Active Noise Cancellation feature must be manually turned on. **The earbud batteries and charging case last for 8 and 14 hours of music play time respectively when Active Noise Cancellation function is turned off. Duration of use may vary depending on methods of use and other factors. ***IPX4 Water Resistance: Earbuds tested under controlled laboratory conditions with an IPX4 rating. Resistant to splashed water. Dry before using. Do not charge while wet. Case has not been tested for IPX4.

Product Highlights:

- Active noise cancellation

- Ergonomic design

- Sound by Meridian Technology

- Dual mic call clarity

- 22 hour battery life and fast charging

- Whispering mode

- Compatible with iOS and Android

Product Features:

Free Your Sound

Active Noise Cancellation reduces background and ambient noises so you can focus on what you're listening to - and ignore the rest. It's perfect for reducing background noise on a plane, in a busy cafe or on public transportation.

Free Your Sound

LG TONE Free earbuds have a new, contoured design that conforms to the shape of your ear, providing a comfortable and stylish fit.

Feel Good Gels

Do your thing in comfort with soft, hypoallergenic medical grade ear gels that provide a comfortable fit and help prevent irritation. Find your perfect fit from three sizes.

Professional-Quality Hi-Fi Audio

Immerse yourself in rich, clear audio. A built-in equalizer delivers impressive bass and treble tones that sound like the live recording.

All About That Bass

Turn up the beat and turn up the bass with enhanced bass performance, thanks to an advanced design. A larger, more advanced driver and a diaphragm with silicon edging allow for more movement and flexibility, and more powerful bass.

All Around Sound

Listen in from every angle, with multi-channel audio that delivers exciting surround sound.

Noise Reduction + Echo Cancellation

The LG TONE Free FP5 features built-in, high performance microphones to maximize your call quality. The upper microphone detects external noise. The inner microphone cancels out unwanted noise when you turn on the ANC function. And the lower microphone picks up and amplifies your vocals even in a crowded space.

Power to Spare

Don’t stop the beat—enjoy up to 8 hours of play time on your buds and a total of 22 hours* of play time with the charging case—all from one charge.

Ready When You Are

In a hurry? No worries. Just 5 minutes of charging will give you an hour of playtime.

Extra Privacy, Even in Public

Simply open the TONE Free app to use whispering mode with the TONE Free FP5. With whispering mode, you can whisper in a noisy space and still be heard clearly on your calls. Just hold the right ear bud near your mouth to speak soft and clear.

No-Sweat Performance

Perfect for a workout or a run in the rain, TONE Free buds are water-resistant and can handle water splashes from any direction.

Use the App to Complete Your TONE Free Experience

The LG TONE Free app lets you quickly check battery status, customize the equalizer, use find my earbuds functions, activate voice alerts and more.

Product Specifications:

Meridian Audio Yes
Active Noise Cancellation (ANC) Yes
Microphone System 3 MIC
Medical Grade Silicon Ear Gels Yes
Water Resistant IPX4
Fast Charging Yes (5min-1hr)
Voice Command Compatibility Google/Siri
Ambient Sound Yes
Speaker Unit Dynamic
Codec SBC, AAC
Easy pairing (LG mobile) Yes
Multi Paring Yes
Swift Pairing (PC) Yes
Medical Grade Silicon Yes
Bluetooth Version 5.2
Earbud 55mAh
Charging Case 390mAh
Music Play Time Earbuds + With Charging case (ANC Off) Up to 8 + Up to 22hrs, (ANC On) Up to 5 + Up to 13 hrs
EarbudMax Charge Time 1 hrs
Charging Case Max Charge Time 2 hrs
Earbud Dimensions 0.84" x 1.12" x 0.92''
Earbud Weight (one earbud) 0.183 oz
Charging Case Dimensions 2.15" x 2.15" x 1.18'
Charging Case Weight 1.249 oz
Warranty LG 1-Year Warranty