Microsoft Surface Commercial USB4 Dock for Business - EP2-19863
- Boost your productivity
- Get work done faster
- Expand your setup with multiple monitors
- Sleek; compact design
- Easy manageability
- Tactile port indicators for inclusive design
Microsoft Surface Commercial USB4 Dock for Business - EP2-19863
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Pickup available at 80 Carter Drive
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What's In The Box
Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Details
Ultrafast data transfer speeds; expanded port options for essential accessories; up to 65 W of power passthrough to charge devices; and dual 4k monitor support make Surface USB4 Dock for Business ideal for your workspace. Thanks to its compatibility with USB-C and USB4/Thunderbolt 4 devices; it's the perfect blend of speed; power; and versatility.
Boost your productivity
The charge you need: Charge your Surface device and accessories; keeping them powered all day; with up to 65 W of power passthrough.
Get work done faster: Enjoy high-speed data transfers-four times faster than USB-C 3.2-thanks to Surface USB4 Dock for Business's speeds of up to 40 Gbps.
More ports for more accessories: Connect to all your essential accessories via two USB-C; USB-A; HDMI; and Ethernet ports.
Expand your setup with multiple monitors: Extend or duplicate your screen by connecting your USB4/Thunderbolt 4 device to two 4k monitors at 60 Hertz via USB-C or HDMI 2.1 ports; or a single 8k monitor at 30 Hz via USB-C port.
Effortless versatility
Sleek; compact design: Keep your desk neat and organized thanks to Surface USB4 Dock for Business's compact design.
Connect all your devices: Surface USB4 Dock for Business is compatible with USB-C and USB4/Thunderbolt 4 devices.
Easy manageability
Always up to date: Automatic firmware updates through Windows Update and the Surface app keep your dock operating at peak efficiency.
Lock into place and stay connected: The security lock port allows you to physically secure the docking station in place and keep your device and accessories connected.
Tactile port indicators for inclusive design
Raised tactile indicators help you identify ports; with more frequently used ports positioned in the front for easy access.
Product Features:
- Wired connectivity technology provides a high-powered and dependable connection
- Charging capability provides a safer and more convenient charging experience
- USB4 host interface allows quick transmission of data at a higher rate for your convenience
- Docking Station provides a dependable and fast charging solution for your notebook with maximum productivity
- 5 GB/s maximum data transfer rate for fast; dependable data transfer with added productivity
- Power Delivery Pass-through feature for maximum usage efficiency and convenience
- Desktop form factor for your docking station provides better focus with maximum productivity
- Gigabit Ethernet Ethernet technology for a reliable; convenient way of communication and connectivity
- Power Supply power source type for your docking station provides maximum energy feasibility and added surveillance productivity
- Enjoy HD quality videos on your HDTV with the HDMI port facility
Specifications:
- Compatibility:
- Surface USB4 Dock for Business is designed to work with Surface Devices and compatible with any USB-C and USB4/Thunderbolt 4 device:
- Surface Pro for Business; Copilot+ PC | Intel
- Surface Laptop for Business; Copilot+ PC | Intel
- Surface Pro for Business; Copilot+ PC | Snapdragon
- Surface Laptop for Business; Copilot+ PC | Snapdragon
- Surface Pro 10 for Business
- Surface Laptop 6 for Business
- Surface Laptop 5 for Business
- Surface Pro 8 for Business
- Surface Pro 9 for Business (Intel/Wi-Fi)
- The USB4 supports two 4k external displays up to 60hz (when supported by device and display).
- Compatible with devices with USB-C port
- Connections:
- 100W USB-C power supply (up to 65W passthrough). (100W PSU in-box not sold separately).
- USB-C/USB4 left-oriented captive cable (80 cm) with dual LED indicator lights that confirm your Surface is docked and charging.
- 1 front-facing USB-A (USB 3.2 Gen 2; up to 10 Gb/s; 7.5W).
- 1 front-facing USB-C (USB4 Gen 3; compatible with Thunderbolt 4; video display enabled; 7.5W) USB4 supports: Charging; Dual display; up to 40Gb/s data transfer.
- 1 rear-facing USB-C (USB4 Gen 3; compatible with Thunderbolt 4; video display enabled; 7.5W)
- 1 rear facing HDMI 2.1.
- 1 rear-facing USB-C for PSU only.
- 1 Ethernet (1Gbit/s)
- Security lock support (Kensington compatible)
- Manageability:
- For supported host devices:
- Media Access Control (MAC) address passthrough
- Firmware update through Windows Update and Surface app
- Wake on LAN
- PXE Boot
- Accessibility: Tactile indicators for easily identifying the ports
- Sustainability:
- Surface USB4 Dock for Business is designed with sustainability in mind
- Sustainability in the supply chain:
- Our supply chain for devices is shifting to 100% carbon-free electricity for Microsoft-related production
- At least 89 key suppliers have already made the transition to carbon-free electricity; with more in progress.
- To contribute to Microsoft's goal of 100% carbon-free electricity by 2030; 40% of our key devices suppliers have already transitioned to CFE.
- We have transitioned 89 key devices suppliers; expanding CFE use to 392K MWh and avoiding 232K mtC02e in emissions.
- Electric Vehicle delivery
- In FY24; we expanded truckload electric vehicle capabilities to cover both of our United States distribution centers; enabling full truckloads within a 100-mile range of the distribution centers to be delivered via EV.
- More recycled materials:
- Surface USB4 Dock for Business contains a minimum of 55.2% recycled content.Footnote
- Surface USB4 Dock for Business contains more recycled materials than any previous Dock; including recycled tin; recycled gold; and recycled plastic.
- Dimensions (W x D x H): 4.72 x 2.36 x 0.59 in. (120mm x 60mm x 15mm)
- Weight: 206 g
- Warranty: 1-year limited hardware warranty
