Free Shipping on Most U.S. Orders
Easy Returns and Exchanges
Exceptional Customer Support

Free Shipping

Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

FedEx Shipping

All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.

All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com

United States Postal Service (USPS) Shipping

Small items such as memory cards may be shipped by the Post Office.

If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.

Oversized Merchandise Shipping

Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.

We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.

Non-Deliverable Addresses

We are unable to delivery to the following addresses:

- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences

Standard Return Policy

We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.

- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.

- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.

- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.

- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.

- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.

You must contact our customer service department to arrange a return. All returns must be shipped to the following address:

BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817

You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.

Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.

Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.

If your return is not the result of our error, the return shipping costs are the responsibility of the customer.

Television Returns

Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.

Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224

For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .

Please note damage claims will be denied for the following:

- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address

All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.

Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.

Drones Returns

All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI

Exceptions
  • Mattresses
  • Opened or Downloadable Software
  • Consumables, including batteries, paper and ink
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookwear and BBQ Grills
  • Personal Body Massagers/Shavers
  • Special order items
  • Refunds

Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.

Product Exchanges

If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.

Defective Items

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.

Damage or Missing Items

Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.

Replacement

We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.

Contact Us

+1 (800) 572-3224

Customerservice@beachcamera.com

80 Carter Drive, Edison, NJ 08817

Product Details


Take the next step in truly wireless noise canceling performance and exceptional sound quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call quality, IPX4 water resistance, and up to 24 hours of battery life6 with wireless charging, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them.

Product Features:

  • Industry-leading noise canceling1 with new Integrated Processor V1

  • Exceptional sound quality with new Integrated Processor V1 and supporting LDAC codec.

  • Crystal-clear call quality, beamforming microphone and a bone-conduction sensor provide clear voice detection even in noisy environments

  • Speak-to-chat technology automatically reduces volume during conversations

  • 8 hours long battery with Noise Canceling

  • IPX42 Water resistance

  • Easy wireless charging with Qi technology4

  • "Sony | Headphones Connect" App for Android /iOS

  • Ergonomic surface design for a better fit

  • Stable Bluetooth connection5

Industry-leading Digital Noise Cancellation1
Everything in the WF-1000XM4 headphones has been redesigned from the ground up. Like our new Integrated Processor V1, specially developed by Sony, that cancels more noise than ever, a new driver with more performance, newly designed noise sensing microphones, and innovative Noise Isolation Earbud Tips with a more stable fit.

Integrated Processor V1
Specially developed by Sony, our new Integrated Processor V1 takes the noise canceling performance of our acclaimed QN1e chip and goes even further. Improved noise canceling performance and Bluetooth 'System on Chip' technology delivers the industry's highest level of noise canceling yet uses less power.

High-performance dual-noise-sensor microphones
Two noise sensing microphones per earbuds โ€“ one forward-facing and one backward-facing โ€“ catch more ambient sound around you. This means more stable noise canceling and less distortion at any volume.

New 6 mm driver unitย 
A newly designed 6 mm driver unit, featuring a 20% increase in magnet volume, gives you improved performance in low frequencies. It also enhances noise canceling by generating a high-precision cancellation signal to the low frequency range.

Noise Isolation Earbud Tips
Newly developed Noise Isolation Earbud Tips feature a unique polyurethane foam material. Soft and elastic, it maximizes the surface contact area between the earbud tip and the ear canal, eliminating gaps to insulate sound and reduce noise. It also improves adhesion to the ear canal for a more stable fit, making the WF-1000XM4 headphones easy to wear.

Minimizing wind noise
Even on windy days, you'll stay totally immersed. Automatic Wind Noise Reduction mode detects when it's windy and automatically suppresses wind noise for more effective noise canceling.

Exceptional sound quality
The WF-1000XM4 support High-Resolution Audio Wireless. Thanks to specially designed 6mm drivers, they reproduce a dynamic sound despite their small size, and the high compliance diaphragm reproduces a rich bass range. The Integrated Processor V1 also enhances sound quality and reduces distortion and enables LDAC codec processing and DSEE Extreme.

Enjoy High-Resolution Audio without wires
The WF-1000XM4 support High-Resolution Audio Wireless3, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional Bluetooth audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.5

Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

Beamforming microphones pick up every word
Beamforming microphones are calibrated to only pick up sounds from your mouth. With an improved signal-to-noise ratio they'll catch every word, even when there's a lot of noise around you.

Detects speech vibrations to enhance clarity
A bone-conduction sensor picks up vibrations from your voice without registering ambient sound, enabling even clearer speech when making calls.

Smarter talking, smarter listening
As soon as you speak to someone, Speak-to-Chat automatically pauses the music and lets in ambient sound so you can conduct a conversation7 โ€“ handy if you want to keep your headphones on, or if your hands are full. And once your chat is over, your music starts playing again automatically.8 Speak-to-Chat uses an acceleration sensor to recognize and react to your voice. It is based on Precise Voice Pickup Technology, which combines four microphones and sensors with advanced audio signal processing.7

Listen all day, charge in minutes
You can enjoy a full working day of charge โ€“ 8 hours โ€“ from your headphones and store another 16 hours in the case. That means a full 24 hours6 of listening time every time you leave the house. In a hurry? Just a 5-minute quick charge gives you up to 60 minutes of play time and the Sony | Headphones Connect app will even notify you when your charging case drops below 30%.

Water resistant for everyday use
With an IPX4 water resistance rating2, splashes and sweat won't stop these headphones โ€“ so you can keep on moving to the music.

Easy wireless charging with Qi technology
No cables necessary โ€“ the WF-1000XM4 feature Qi technology for easy wireless charging.4 You can even use a smartphone with Qi technology, like the latest Xperia models with reverse wireless charging, to charge your headphones and charging case.

Customize sound
With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

Ergonomic surface design for a better fit
Since introducing the world's first in-ear headphones in 1982 (MDR-E252), we've surveyed huge amounts of data relating to ear shapes from around the world. The WF-1000XM4 headphones are the product of that research, combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.

A clearer, more stable Bluetooth signal
The optimization of the transmission algorithm with the Integrated Processor V1 has made the connection more stable and less prone to sound skipping, even in an environment where there is interference. It allows sound to be transmitted to both ears at the same time with very low latency, and with a higher signal strength than ever before.

Instant pause. Instant play.
Just take the earbuds out of your ears and the music stops โ€“ a proximity sensor knows when you are wearing one or both earbuds. Pop the earbuds back in and the music starts again.

Everything's at your fingertips
The WF-1000XM4 headphones feature intuitive touch control settings โ€“ for example, tap on the left earbud to change from Noise Canceling to Ambient Sound and long tap for Quick Attention, or double tap on the right to skip to the next track. What's more, you can assign your own functions to each earbud using the Headphones Connect app.

Easy pairing with your computer
Swift Pair makes it quick and easy to pair your WF-1000XM4 headphones with your Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 devices when pairing mode is selected.

Voice assistant
Get hands-free help. Just say "Hey Google" or "Alexa" to activate your preferred voice assistant.9 You can manage your day and even control your headphones with commands like "Turn off noise cancellation" 6

Product Specifications:

Battery

BATTERY LIFE (CONTINUOUS COMMUNICATION TIME):
Max. 5.5 hrs (NC On) / Max. 6.0 hrs (NC Off)

Battery Charge Time: Approx.
1.5 hrs

Battery Life (continuous music playback time):
Max. 8 hrs (NC On) / Max. 12 hrs (NC Off)

Bluetooth Specification

Bluetooth version:
BLUETOOTH Specification Version5.2

Profile:
A2DP, AVRCP, HFP, HSP

Supported Audio Format(s):
SBC, AAC, LDAC

Supported Content Protection:
SCMS-T

General Features

DSEE Extreme:
Yes

Driver Unit:
6 mm

Frequency Response (Bluetooth Communication):
20 Hzโ€“20,000 Hz (44.1 kHz sampling) 20 Hzโ€“40,000 Hz (LDAC 96 kHz sampling, 990 kbps) / 20 Hzโ€“20,000 Hz (44.1 kHz sampling)

Headphone Type:
Truly Wireless

Magnet:
High-power neodymium magnets

Waterproof:
Yes (IPX4)

Noise Canceling

Ambient Sound Mode:
Yes

Quick Attention:
Yes

Size & Weight

Weight:
Approx. 1.45 oz

In The Box

USB cable:
USB Type-C Cable(USB-A to USB C)

Footnotes:

1 As of April 26th, 2021. Ambient noise reduction according to research by Sony Corporation, measured using JEITA-compliant guidelines for the Truly Wireless style of noise-canceling headphones market.

2 Protection assured against water splashing from any angle, excluding the sound conduit (sound exit tube), ventilation holes, and microphone holes in the unit (2 locations) of the headphones. The charging case is not water resistant.

3 Need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be needed.

4 Charging pad sold separately. The charging case is compatible with wireless charging pads that meet the Qi standard. Depending on the wireless charging pad you are using, it may not be able to charge properly.

5 Interoperability and compatibility between Bluetooth devices vary.

6 8hrs (earbuds) + 16hrs (charging case ), total 24hrs when using Noise Canceling and Bluetooth connection

7 In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activities such as brushing teeth, coughing or humming.

8 To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customized using the Sony | Headphones Connect app.

9 The feature to activate Google Assistant by saying "Hey Google" is only available for Android devices. Google, Google Assistant and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The Google Assistant and Alexa are not available in all languages and countries/regions. Install the Google Assistant app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set up with Sony | Headphones Connect app

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