Sony WH-CH520 Wireless Headphones with Microphone, White w/ Pro Stand Kit
Sony WH-CH520 Wireless Headphones with Microphone, White w/ Pro Stand Kit
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What's In The Box
- INCLUDED IN THE BOX:
- Sony WH-CH520 Wireless Headphones with Microphone, White
- USB Cable
- Authorized Sony Dealer Limited Warranty
- BUNDLE INCLUDES:
- Sony WH-CH520 Wireless Headphones with Microphone, White
- Deco Gear Full-Sized Premium Hard Body Professional Headphone Case with Plush Interior
- Deco Gear Pro Audio Headphone Stand - Matte Black
- Deco Photo 6 x 6 inch Microfiber Cleaning Cloth
Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Stunning sound and longer battery life
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Product Highlights:
With up to 50-hour battery life and quick charging, you’ll have enough power for multi-day road trips and long festival weekends.
Great sound quality customizable to your music preference with EQ Custom on the Sony | Headphones Connect App.
Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Designed to be lightweight and comfortable for all-day use.
Crystal clear hands-free calling with built-in mic.
Multipoint connection allows you to quickly switch between two devices at once.
Find your headphones easily with Fast Pair.
Connect to your PC easily with Swift Pair.
360 Reality Audio compatible so you can fully immerse yourself in sound all around you.
Siri/Google Assistant compatible.
Swivel design for compact and easy carrying.
Partially made with recycled plastic and uses plastic-free packaging.
Product Features:
Stay powered up for days
With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time.
A listening experience just for you
Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience.
Crystal clear calls
A built-in microphone provides you with hands-free calling, and it also works just as well for joining an online class or work meeting.
Designed for all-day comfort
Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.
Listen longer with up to 50-hour battery life
Keep your music playing all day with a battery life that delivers up to 50 hours of power. USB Type-C quick charging gives up to 90 mins of play back from 3 minutes of charge. Now you’ll have enough power for multi-day road trips and long festival weekends.
Enjoy all day comfort
With an adjustable headband, soft earpads and lightweight design, you can find your perfect fit and stay comfortable for longer.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Find your headphones with Fast Pair
The WH-CH520 headphones support Google’s Fast Pair feature. Easily find your missing headphones by sound or check their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
Keep control with easy-to-use buttons
An easy-to-use selection of buttons help control your headphones, meaning you can play, stop, or skip through your tracks and adjust the volume, all with a tap of your finger.
Voice control
Just say “OK Google” or “Hey Siri” to activate your preferred voice assistant.4 Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. Listen to and interact with emails in Microsoft Outlook and join Microsoft Teams meetings using Google Assistant or Siri.
Easy hands-free calling
Conversation flows freely with easy hands-free calling, thanks to the built-in microphone. No need to even take your phone from your pocket.
Your sound how you like it
Tailor sound to your personal preference by choosing from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own pre-sets using the EQ Custom feature on the Sony│Headphones Connect app.
Make your music more natural
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Take your music wherever you go
The compact, lightweight design and swivel earcups make the headphones the perfect companion for all of your travels.
Product Specifications:
General Features
Headphone Type - Closed
Driver Unit - 30mm
Wearing Style - On Ear
DSEE - Yes
Frequency Response (Bluetooth® Communication) - Frequency Range (A2DP): 20Hz-20,000Hz(44.1kHz sampling)
Volume Control - Yes
Size & Weight
Weight - Approx. 147g
Battery
Battery Charge Method - USB
Battery Life (Continuous Communication Time) - Max. 40 hours
Bluetooth® Specification
Bluetooth® version - BLUETOOTH Specification Version 5.2
Effective Range - 10m
Frequency Range - 2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
Profile - A2DP, AVRCP, HFP, HSP
Supported Audio Format(s) - SBC, AAC
Supported Content Protection - SCMS-T
What’s in the Box
Supplied Accessories - USB Cable
