Wacom Cintiq Pro 24" 4k Ultra HD Creative Pen Display w/ Wacom Pro Pen 2 - (DTK2420K0)
Wacom Cintiq Pro 24" 4k Ultra HD Creative Pen Display w/ Wacom Pro Pen 2 - (DTK2420K0)
$2,199.95
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Pickup available at 80 Carter Drive
Usually ready in 24 hours
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What's In The Box
- Wacom Cintiq Pro 24 Pen Display
- Wacom Pro Pen 2 with 4-color pen ring set
- ExpressKey Remote with USB-A RF dongle and 30cm micro-USB to USB charger cable
- Pen stand with 10 replacement nibs (6 standard, 4 felt) and nib removal tool
- Pen holder
- 180 W AC adaptor
- 1.8 m power cable
- 1.8 m USB-C to USB-C cable
- 3 m DisplayPort to DisplayPort cable
- 3 m HDMI2.0 to HDMI2.0 cable
- 3 m standard USB-A to USB-A cable
- DisplayPort to Mini DisplayPort adapter
- Quick Start Guide
- Regulation sheet
- Cleaning cloth
Free Shipping
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
FedEx Shipping
All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
- Mail box drop off locations
- Hotels and motels
- Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
- Mattresses
- Opened or Downloadable Software
- Consumables, including batteries, paper and ink
- Opened packages of Apparel, Bedding or Linens
- Used Cookwear and BBQ Grills
- Personal Body Massagers/Shavers
- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Description
Create directly on screen with our most natural pen experience
Use Wacom Cintiq Pro 24 Creative Pen Display for absolute harmony with your work. Premium 4K screen with world class color performance, and virtually no parallax, enhance every creative breakthrough. The Wacom Pro Pen 2 provides state-of-the-art creative pen technology, meaning every stroke, every move of your hand is followed with unerring accuracy.
A display that looks - and feels - totally natural
The etched glass screen provides a distinct, tactile experience as you draw, mimicking the feel of a pen on paper while reducing unwanted glare and reflections. The display offers realistic color accuracy of up to 99% Adobe RGB, plus, at 4K resolution, you can see every detail of your creation in pinpoint accuracy. Wacom Pro Pen 2: natural and preciseOur state-of-the-art creative pen technology. 8,192 levels of pressure sensitivity and unparalleled tilt recognition means that every stroke, every move of your hand is followed with unerring accuracy.
Product Features:
- Wacom's most natural and advanced pen performance with 8,192 levels of pressure sensitivity, eraser and virtually lag-free tracking
4K resolution (3840 x 2160 px) is packed into a 24" LCD display with superb color accuracy (99% of Adobe RGB) - Pen only (DTK2420K0) The ExpressKey Remote puts 17 programmable buttons within easy reach. The on-screen keypad and the radial menus offer further one-touch shortcuts
- Pen & Touch (DTH2420K0) Multi-touch gestures, an on-screen keypad, radial menus and 17 programmable ExpressKeys available with ExpressKey Remote for one-touch shortcuts to speed your workflow
- The etched glass screen reduces glare and reflections while providing a distinct, tactile experience as you draw, mimicking the feel of a pen on paper
- Connect Cintiq Pro Creative Pen Display to your Mac or PC with the included USB-C cable or use the included Wacom Link and cables to connect via Mini DisplayPort or standard USB. Windows 10 and Mac OS compatible.
Wacom Cintiq Pro Engine
Transform your Cintiq Pro into a powerful standalone creative pen computer with the optional Cintiq Pro Engine creative PC module. The Cintiq Pro Engine module conveniently attaches to the back of the Cintiq Pro, thus eliminating wires and providing you with an Intel Xeon or an Intel i5 processor with NVIDIA Quadro graphics to create a more powerful system.
Wacom Pro Pen 2
The new Wacom Pro Pen 2 features the most responsive writing and drawing experience to date. With 8,192 levels of pressure sensitivity, 40 degree tilt recognition, and virtually no-lag tracking; your creative potential is limitless.
ExpressKey Remote
Included with the Cintiq Pro is the ExpressKey Remote which features 17 application-specific customizable buttons and Touch Ring to save time and maximize your efficiency.
Product Specifications:
Display
- Technology: IPS UHD Panel
- Surface: Edge-to-edge tempered glass with AG etching
- Screen Size: 23.6 in (60 cm)
- Active Area: 20.55 x 11.57 in (522 x 294 mm)
- Aspect Ratio: 16:9
- Resolution: 3840 x 2160 (4K)
- Supported Resolution: 3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720, 1024 x 768, 800 x 600, 720 x 400, 640 x 480 pixels
- Pixel Pitch: 0.136 (H) x 0.136 (V) mm
- Viewing Angle: Range up to 88 degrees from vertical (2 degrees from horizontal, up to 90 degrees
- Display Colors: 1.07 billion colors (10 bits color)
- Color Gamut: 99% Adobe RGB
- Industry Standard Pre-set: Adobe RGB, 6500 deg, K white point default
- Contrast Ratio: 1000:1 (typ)
- Response Time: 14 ms (typ)
Touch
- Multi-Touch: No
- Touch Active Area: N/A
- Resolution: N/A
- Coordinate Accuracy: N/A
- Maximum Report Rate: N/A
Pen
- Pen Name: Wacom Pro Pen 2
- Pen Part Number: KP-504E
- Pressure Levels: 8192 levels (pen and eraser)
- Pen-Type: Pressure-sensitive. Cordless, battery-free
- Number of Switches: 2 side switches
- Pen Tile Recognition / Range: +/- 60 degrees / 40 degrees
- Resolution: 0.005 mm/point (5080 lpi)
- Pen Technology: Electro-magnetic resonance technology (EMR)
- Pen Accuracy Assurance Height: 0 mm from cover plate
- Reading Height: 5 mm or more (center)
- Pen Carrying Case Included: Yes
- Pen Stand Included: Yes with 6 standard and 4 felt nibs
- Pen Grip: Latex-free silicone rubber
- Extra Nibs, Color Rings and Nib Removal: Yes (10 spare nibs, one 4-color pen ring set, nib removal)
Productivity Boosters
- ExpressKeys: Yes - on EKR
- Rocker Ring & Home Button: Touch Ring on EKR
- Precision Mode: Yes
- Display Toggle: Yes
- Touch Ring: Yes - on EKR
- Touch Strips: No
- Dedication Pan, Scroll, Zoom, Brush Size: Yes
- On-Screen Controls: Yes
- Radial Menu: Yes
ExpressKey Remote
- Dimensions (W x H x D): 5.31 x 2.0 x 0.4 in (135 x 52 x 10 mm)
- Weight: 0.24 lbs (110 g)
- Transmission Type: 2.4 GHz RF
- Battery Type: Rechargeable lithium-ion battery
- Charging Time: Up to 2 hours
- Programmable Keys: 17 customizable buttons; up to 5 ExpressKey Remotes can be connected to each display
- Continuous Operation Time: 160 hours if a key is pressed every 30 seconds
- EKR Box Contents: ExpressKey Remote and rechargeable battery, wireless receiver, micro USB to USB cable, quick start guide
Ergonomics
- Built-In Stand: Yes
- Built-In Stand Adjustability: 5 degrees without legs or 20 degrees using built-in, fold-out legs
- Optional Stand(s): Wacom Ergo Stand
- Optional Ergo Stand Price SRP ($US): $399.95
System Requirements
- Ports: Windows 7 or later (latest service pack/build), OS X 10.11 or later (latest update), USB-C port with DisplayPort Alternate Mode (UHD), or Mini DisplayPort/DisplayPort(UHD) and USB-A, or HDMI 2.0 (UHD) and USB-A, Internet access for driver download.
- Connection: 4 x USB3 ports*, 1 x USB-C port, 1 x HDMI2.0 port, 1 x DisplayPort, 2 USB-A ports (one for ExpressKey Remote dongle), *When connected to host computer over USB-C (including Cintiq Pro Engine), Cintiq Pro USB 3.0 ports run at USB 2.0 speeds to accommodate 4K video bandwith over USB-C
- Included Cables/Adapters: USB to USB cable (3m), DisplayPort to DisplayPort cable (3m), HDMI2.0 to HDMI2.0 cable (3m),USB-C to USB-C cable (1.8m), DisplayPort to Mini DisplayPort adapter, MicroUSB to USB cable (30 cm; for ExpressKey Remote)
- PC and Mac Connectivity Requirements: USB-C supporting DisplayPort Alternate Mode (DPAM), or DisplayPort and standard USB-A, or HDMI port and standard USB-A port
- Kensington Lock Slot: Yes - compatible for Kensington Lock
- Audio: Audio headset jack, built-in microphone
- SD Card Slot: Yes
- Network Interface: None
- Input Voltage: 100 to 240 VAC, 50/60HZ
- Output Voltage: 19.5V / 9.23A
- Power Consumption: Power ON Mode (MAX): 100 W, Power sleep mode: 2.0 W or lower, Power OFF mode: 0.5 W or lower
- Power Management: VESA Display Power Management Signaling (DPMS)
- Input Video Connector: USB-C, DisplayPort, HDMI
- Input Video Signal: USB-C, DisplayPort, HDMI
- Graphics Input: USB type C port (supporting DisplayPort Alternate Mode) or DisplayPort or HDMI2.0 port required for 3840 x 2160 resolution.
Compatible Accessories
- Wacom Ergo Stand
- Wacom Cintiq Pro Engine
- Wacom Color Manager
- Wacom Pro Pen 3D
- Wacom Keyboard
- Replacement Wacom nibs (standard and flex) for Wacom Pro Pen 2
- Additional previous generation pens (Classic, Airbrush, Art, Pro Pen
- Replacement ExpressKey Remote
- Replacement Wacom Pro Pen 2
- VESA mount adaptor (coming later)
- Wacom Ergo Flex (coming later)
- Wacom Pro Pen Slim (coming July 2018)
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