







Bose QuietComfort Ultra Earbuds (2nd Gen) - Deep Plum
- QCUE2-HEADPHONEIN-DPPLM-WW
- CustomTune Personalizes Every Listen to YOUR Ears
- ActiveSense Awareness That Doesn't Startle You
- 85% Noise Reduction Is Best-in-Class for Earbuds
- aptX Lossless Wireless Streaming = No Compromises
Bose QuietComfort Ultra Earbuds (2nd Gen) - Deep Plum
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Pickup available at 80 Carter Drive
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What's In The Box
- 2× Bose QuietComfort Ultra Earbuds (2nd Gen) – Deep Plum
- Wireless Charging Case
- Bose Fit Kit
- 3× Pairs of Eartips – Small, Medium, Large
- 3× Pairs of Stability Bands – Sizes 1, 2, 3
- 12" USB-A to USB-C Charging Cable
- Safety Sheet
Free Shipping
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All merchandise except for oversized items (e.g. Flat screen LED TVs over 55" and plasma TVs over 51") advertised on Beachcamera.com are usually shipped via FedEx.
All packages shipped from Beachcamera.com require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it to Beachcamera.com
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, Beachcamera.com will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 55", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at Beachcamera.com, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
Non-Deliverable Addresses
We are unable to delivery to the following addresses:
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Standard Return Policy
We want you to love the items you purchase from Beachcamera.com. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- The product serial number must match the serial number in our database. Beachcamera.com maintains serial number tracking.
- We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default.
- Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
BTC Beach Camera Returns
80 Carter Drive
Edison, NJ 08817
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 65" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Television Returns
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages:
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For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.572.3224
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.572.3224 .
Please note damage claims will be denied for the following:
- TVs with over 60 minutes of recorded usage
- TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Manufacturer Defects:
Your TV is fully covered under your in-home one year Manufacturer's Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
Drones Returns
All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Exceptions
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- Special order items
- Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Beachcamera.com that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damage or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Product Details
Bose QuietComfort Ultra Earbuds (2nd Gen) - Deep Plum
Product Description:
The Bose QuietComfort Ultra Earbuds (2nd Gen) in Deep Plum are Bose’s flagship true-wireless noise-cancelling earbuds, combining CustomTune personalized sound, Bose Immersive Audio, enhanced active noise cancellation, improved call quality, Bluetooth multipoint, wireless case charging, and a secure customizable fit. Deep Plum is an official color for this generation, with a rich burgundy/plum finish that gives the Ultra design a more expressive look while keeping the same premium acoustic and wireless feature set as the other 2nd Gen variants. Bose lists Deep Plum among the current available colors for this model.
Bose’s active noise cancellation is one of the defining features of the QuietComfort Ultra Earbuds (2nd Gen). Quiet Mode is designed for maximum isolation during flights, commuting, work, and other noisy environments, while Aware Mode lets surrounding sound through when situational awareness matters. Bose also offers an Immersion Mode that combines noise cancellation with Bose Immersive Audio for a more expansive listening experience.
CustomTune Technology automatically analyzes how the listener’s ears affect the sound produced by the earbuds and then adjusts both audio reproduction and noise cancellation accordingly. The result is a more personalized listening profile without requiring manual calibration or complicated setup.
Bose Immersive Audio spatializes stereo content so that music and movies feel less confined inside the listener’s head. Rather than relying on special spatially encoded source material, Bose applies its processing directly to ordinary content, making the effect available across a broad range of music and video sources.
Call quality is backed by four microphones in each earbud, for eight microphones across the pair. Bose uses its microphone array and noise-rejecting processing to help isolate the user’s voice from background noise and wind. Either the left or right earbud can also be used independently for calls and audio playback.
Bluetooth connectivity uses Bluetooth 5.3 with a rated range of up to approximately 30 feet / 9 meters. The earbuds support Bluetooth multipoint for simultaneous connections to multiple compatible devices, along with SBC, AAC, and aptX Adaptive on supported hardware. Bose also supports Snapdragon Sound and an adaptive low-latency mode through aptX Adaptive on compatible devices.
Battery life reaches up to 6 hours with Immersive Audio turned off and approximately 4 hours with Immersive Audio enabled. Bose rates the fully charged case for an additional 18 hours of listening, while a 20-minute quick charge can provide up to approximately two hours of use.
The charging case supports both USB-C and wireless charging, giving users the option to recharge from a cable or simply place the case on a compatible wireless charging pad. A full earbud charge takes approximately two hours, while Bose specifies approximately three hours for the case.
Fit is highly customizable through the included Bose Fit Kit. Three eartip sizes and three stability-band sizes provide up to nine combinations, allowing the acoustic seal and physical stability to be adjusted independently. The eartips help block external sound while the stability bands follow the contours of the outer ear to keep the earbuds secure during movement.
An IPX4 rating protects the earbuds against sweat and splashing water, making them suitable for workouts, commuting, and light rain. The charging case itself is not water resistant, so it should be kept dry.
Product Features:
- Bose Premium Active Noise Cancellation – Bose’s flagship in-ear ANC system for strong environmental noise reduction
- Quiet Mode – Maximum noise cancellation for focused listening
- Aware Mode – Lets surrounding sound through without removing the earbuds
- Immersion Mode – Combines noise cancellation with Bose Immersive Audio
- CustomTune Technology – Automatically personalizes sound and noise cancellation to your ears
- Bose Immersive Audio – Spatializes music and video beyond the physical earbuds
- 8-Microphone System – Four microphones in each earbud support ANC and voice pickup
- Improved Call Processing – Designed to suppress surrounding noise and wind during calls
- Bluetooth 5.3 – Modern wireless connectivity
- Bluetooth Multipoint – Stay connected to multiple compatible devices
- aptX Adaptive – Adaptive quality and low-latency Bluetooth support on compatible hardware
- Snapdragon Sound – Supported with compatible source devices
- Up to 6 Hours Battery – With Immersive Audio switched off
- Up to 4 Hours With Immersive Audio – Spatial processing enabled
- 18 Additional Hours From Case – Extended listening away from external power
- 20-Minute Quick Charge – Provides up to approximately two hours of playback
- Wireless Charging Case – Recharge using a compatible wireless charging pad
- USB-C Charging – Wired charging remains available
- IPX4 Sweat + Water Resistance – Designed to handle workouts and splashes
- 9 Fit Combinations – Three eartip sizes and three stability-band sizes
- Touch Controls – Playback, volume, tracks, calls, and listening modes directly from the earbuds
- Adjustable EQ – Bass, midrange, and treble controls through the Bose app
- Single-Earbud Operation – Either earbud can be used independently for audio or calls
- Deep Plum Finish – Official rich burgundy/plum colorway
Product Specifications:
| Specification | Detail |
|---|---|
| Brand | Bose |
| Product Name | QuietComfort Ultra Earbuds (2nd Gen) |
| Model Number | 896637-0030 |
| Color | Deep Plum |
| Type | True Wireless Noise-Cancelling Earbuds |
| Fit | In Ear |
| Noise Cancellation | Active Noise Cancellation |
| Quiet Mode | Yes |
| Aware Mode | Yes |
| Immersion Mode | Yes |
| CustomTune | Yes |
| Immersive Audio | Yes |
| Microphones | 4 per earbud / 8 total |
| Bluetooth Version | 5.3 |
| Bluetooth Multipoint | Yes |
| Bluetooth Range | Up to 30 ft / 9 m |
| Bluetooth Codecs | SBC, AAC, aptX Adaptive |
| Snapdragon Sound | Yes |
| Bluetooth Profiles | A2DP, AVRCP, HFP, HSP, BLE |
| LE Audio Streaming | No; BLE is used for app/control functions |
| Water Resistance | IPX4 – earbuds |
| Charging Case Water Resistance | No |
| Earbud Battery Life | Up to 6 hours – Immersive Audio off |
| Immersive Audio Battery Life | Up to 4 hours |
| Case Battery Capacity | Approx. 18 additional listening hours |
| Earbud Charge Time | Approx. 2 hours |
| Case Charge Time | Approx. 3 hours |
| Quick Charge | 20 minutes = up to 2 hours playback |
| Charging Port | USB-C |
| USB Power Requirement | 5V DC, 1.2A |
| Wireless Case Charging | Yes |
| Battery Type | Rechargeable lithium battery |
| Removable Battery | No |
| Touch Controls | Yes |
| Adjustable EQ | Bass / Midrange / Treble |
| Bose App | Yes |
| Included Eartips | Small, Medium, Large |
| Included Stability Bands | Sizes 1, 2, 3 |
| Fit Combinations | 9 |
| Single Earbud Dimensions | 1.18″ H × 0.49″ W × 0.98″ D |
| Single Earbud Weight | Approx. 0.017 lb / 7.7 g |
| Case Dimensions | 2.61″ H × 2.35″ W × 1.06″ D |
| Case Weight | Approx. 0.132 lb / 60 g |
| Earbud Materials | Plastic, metal, gold-plated charging contacts |
| Eartip Material | Silicone |
| MSRP / List Price | $299.00 |
| Amazon Price Shown | $299.00 |
| Amazon Rating Shown | 4.0 / 5 |
| Amazon Reviews Shown | 3,208 |
| Seller Shown | Amazon.com |
| Condition Shown | New |
| Official Color Name | Deep Plum |












































